Medical Records & Evidence Coordinator

Medical Records & Evidence Coordinator

Toronto, ON, Canada
Hybrid / Fully Remote
Direct Placement
1–3 years of experience

Job Description

Our client is an established and fast-growing personal injury law firm with offices in Ottawa and Toronto and a clear goal to become Ontario’s leading PI firm. They’ve built a modern, performance-driven practice that removes bottlenecks, leverages technology, and enables their legal team to focus on what matters most: winning cases and delivering results for clients.

They’re now looking for a Medical Records & Evidence Coordinator to play a critical role at the foundation of their litigation engine. This isn’t just an administrative position it’s an opportunity for someone who thrives on ownership, structure, and follow-through to directly impact how quickly and effectively cases move forward.

If you’re highly organized, relentless with follow-ups, and take pride in keeping things moving, this is a role where your work will be felt across every file.

What You’ll Be Doing

As the Medical Records & Evidence Coordinator, you’ll be responsible for ensuring every piece of supporting documentation is requested, received, and organized before the legal team even needs to ask. You’ll be the driving force behind eliminating delays caused by missing records and keeping files moving with consistency and speed.

In practice, that means:

• Managing and tracking a high volume of medical records and evidence requests across multiple files

• Proactively following up with hospitals, clinics, employers, and third parties to ensure timely delivery of records

• Establishing and maintaining a structured follow-up cadence to eliminate delays

• Organizing and digitizing incoming records, ensuring all documents are properly named, searchable, and filed within tight timelines

• Supporting multiple legal teams simultaneously by maintaining full visibility into the status of all requests

• Building relationships with external providers to improve turnaround times

• Reviewing invoices related to records to ensure accuracy and cost efficiency

• Identifying process gaps and contributing to improvements in workflows and documentation standards

What You Bring

You’re someone who thrives in a high-volume, process-driven environment and takes real ownership over your work. You don’t wait for reminders you build systems, stay ahead of deadlines, and follow through until the job is done.

Non-negotiable requirements:

• 1–3 years of experience in an administrative or document-heavy role (legal, insurance, or healthcare preferred)

• Experience working in a fast-paced, deadline-driven environment

• University degree or college diploma mandatory

Strong assets:

• Experience in a law firm, personal injury environment, or medical records setting

• Familiarity with medical terminology and Ontario healthcare providers

• Legal Assistant or Law Clerk diploma

Beyond experience, you are:

• Highly organized and detail-oriented, with the ability to manage hundreds of active requests simultaneously

• Persistent and proactive you follow up until you get results

• Tech-savvy, with strong skills in document management tools and PDF software

• Process-driven, with a focus on consistency and efficiency

• Accountable and ownership-minded, treating every file as your responsibility

What They Offer

• $50,000 – $65,000 performance-based bonuses

• Hybrid or fully remote flexibility across Ontario

• Unlimited vacation, focused on performance and outcomes

• Full health, dental, and vision benefits

• Pension matching program

• Clear growth path into senior operations or legal support roles

Medical Records & Evidence Coordinator
Toronto, ON, Canada
Hybrid / Fully Remote
Direct Placement
1–3 years of experience

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Job Description

Our client is an established and fast-growing personal injury law firm with offices in Ottawa and Toronto and a clear goal to become Ontario’s leading PI firm. They’ve built a modern, performance-driven practice that removes bottlenecks, leverages technology, and enables their legal team to focus on what matters most: winning cases and delivering results for clients.

They’re now looking for a Medical Records & Evidence Coordinator to play a critical role at the foundation of their litigation engine. This isn’t just an administrative position it’s an opportunity for someone who thrives on ownership, structure, and follow-through to directly impact how quickly and effectively cases move forward.

If you’re highly organized, relentless with follow-ups, and take pride in keeping things moving, this is a role where your work will be felt across every file.

What You’ll Be Doing

As the Medical Records & Evidence Coordinator, you’ll be responsible for ensuring every piece of supporting documentation is requested, received, and organized before the legal team even needs to ask. You’ll be the driving force behind eliminating delays caused by missing records and keeping files moving with consistency and speed.

In practice, that means:

• Managing and tracking a high volume of medical records and evidence requests across multiple files

• Proactively following up with hospitals, clinics, employers, and third parties to ensure timely delivery of records

• Establishing and maintaining a structured follow-up cadence to eliminate delays

• Organizing and digitizing incoming records, ensuring all documents are properly named, searchable, and filed within tight timelines

• Supporting multiple legal teams simultaneously by maintaining full visibility into the status of all requests

• Building relationships with external providers to improve turnaround times

• Reviewing invoices related to records to ensure accuracy and cost efficiency

• Identifying process gaps and contributing to improvements in workflows and documentation standards

What You Bring

You’re someone who thrives in a high-volume, process-driven environment and takes real ownership over your work. You don’t wait for reminders you build systems, stay ahead of deadlines, and follow through until the job is done.

Non-negotiable requirements:

• 1–3 years of experience in an administrative or document-heavy role (legal, insurance, or healthcare preferred)

• Experience working in a fast-paced, deadline-driven environment

• University degree or college diploma mandatory

Strong assets:

• Experience in a law firm, personal injury environment, or medical records setting

• Familiarity with medical terminology and Ontario healthcare providers

• Legal Assistant or Law Clerk diploma

Beyond experience, you are:

• Highly organized and detail-oriented, with the ability to manage hundreds of active requests simultaneously

• Persistent and proactive you follow up until you get results

• Tech-savvy, with strong skills in document management tools and PDF software

• Process-driven, with a focus on consistency and efficiency

• Accountable and ownership-minded, treating every file as your responsibility

What They Offer

• $50,000 – $65,000 performance-based bonuses

• Hybrid or fully remote flexibility across Ontario

• Unlimited vacation, focused on performance and outcomes

• Full health, dental, and vision benefits

• Pension matching program

• Clear growth path into senior operations or legal support roles